Manage Office 365 Update using SCCM 1706

Jonathan LefebvreSCCM10 Comments

Today, we are continuing our posts about SCCM 1706 improvements. One area that has been updated is how to manage Office 365 updates.

In this post, we will detail the improvements on Office 365 updates with SCCM 1706 on the server side and client side.

If you are looking for how to update Office 365 with SCCM prior to Current Branch 1706, please see our post here, which is still relevant to date.

Prerequisites

  • SCCM Current branch v1706
    • Our upgrade guide here
  • Office client version
    • Same prerequisites as the previous version of SCCM Current Branch as stated in our previous post here

Manage Office 365 update SCCM 1706

On the server side, the biggest difference is that Office 365 client updates, no longer shows up under Software Library / Software Updates / All Software Updates

Manage Office 365 Update SCCM 1706

To see Office 365 clients updates, go to Software Library / Office 365 Client Management / Office 365 Updates

Manage Office 365 Update SCCM 1706

The deployment method remains the same. If you used Automatic deployment rules, they will still work.

Otherwise, when using a more manual approach, the same applies as any other Software Update, except you begin in the new Office 365 updates placeholder

Manage Office 365 Update SCCM 1706

Office 365 Naming convention

Microsoft announced earlier this year, that Office 365 would match Windows and SCCM semi-annual release (and naming)

Manage Office 365 Update SCCM 1706

Note that this change is not related to SCCM Current Branch 1706. You’ll see this naming also on previous SCCM version as it’s related to Office 365 client updates.

As per Microsoft, the naming change shouldn’t be applied until next January 2018, but clearly, it’s already here!

If you are using Automatic deployment rules for Office 365 client, double check your rule it if you were specifying a Channel.

Manage Office 365 Update SCCM 1706

More details can be found on Microsoft support page.

Office 365 updates end-user experience

SCCM 1706 should bring a better end-user experience.

Unfortunately, it doesn’t seem to work as advertised. We’ve done many tests and didn’t saw any kind of notice as it is supposed to be.

The worst part, it seems to bring back the auto-close / auto-open, of Office products when the deadline is reached, like it was with SCCM CB 1610, with no warning at all!

There is a bug report on Connect, feel free to up-vote and add to it if necessary.

Note
We will update the post when we’ll have more details about this issue

When Office 365 updates are deployed as available, a new warning show up stating that apps will be closed and re-opened as part of this installation.

Manage Office 365 Update SCCM 1706

For more details, see the Microsoft documentation page

Bonus information – Office 365 deployment tool

The Office deployment tool has been updated to reflect the latest naming changes.

You can get it on the Microsoft download page.

The new names also require changes to the configuration.xml file.

Manage Office 365 Update SCCM 1706

See all configuration.xml options on the Microsoft support page.

 

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Manage Office 365 Update using SCCM 1706
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Contributor of System Center Dudes. Based in Montreal, Canada, Senior Microsoft SCCM consultant, working in the industry for more than 10 years. He developed a strong knowledge of SCCM and MDT to build automated OS deployment solution for clients, managed large and complexe environment, including Point of Sale (POS) related projects.

10 Comments on “Manage Office 365 Update using SCCM 1706”

  1. Pingback: Telemetría Office 365 – JoseMCT

  2. Marc-Andre and I just met with a bunch of people at Microsoft last week to discuss exactly this. I told them how unhappy i have been with SCCM patching for O365 and everyone seemed surprised that we were having issues like this. The issue we are having is exactly what you described in the section about how the end user experience was not improved in 1706 as promised.

    I guess we will just need to update our 6000 endpoints directly online with the monthly branch like Microsoft would want us to do.

  3. As an update to remain compliant with security patches when creating the ADR set the deployment deadline about 7 days and also create a new software update group each tine the adr finds new updates, can be as specific as you need with the criteria but i will break down each channel to have its own ADR.

  4. You wrote: SCCM 1706 should bring a better end-user experience.

    Unfortunately, it doesn’t seem to work as advertised. We’ve done many tests and didn’t saw any kind of notice as it is supposed to be.

    I would like to say that i experienced this at first and was rather annoyed but then i figured it out and you can see the dialog boxes and countdown timers etc

    Go back to this page
    https://docs.microsoft.com/en-us/sccm/sum/deploy-use/manage-office-365-proplus-updates

    Look for the important notice under Restart behavior and client notifications for Office 365 updates.

    The Trick is that you need it to be a required deployment and with a deadline about a week in advance, in any case as you approach the deadline the client will get notifications and countdown timers.

    I found that for our organisation what will work best is that we have the deadline 2 years in advance on the update group, the ADR should be very targeted so it only has teh lastes update to deploy.

    We use a GPO so that update notifications can appear, when the client downloads the update then the notification appears, in the Office Application bar it will say UPDATES AVAILABLE, although a required update, it will be up to the user to update on their own terms, the update completes in less than 30 seconds, the user should save their open files first before the press continue.

    For Monthly Channel that will work nicely

    For Semi-Annual Channel we will use a similar approach but because there could be up to 2 different versions of the channel supported at any stage when a version approaches its end of support we can set a deadline soon so that they will start to be prompted to update using the in-app notification on the taskbar and the countdown timers.

    This is working nicely

    1. Hi Christopher,

      thanks for your comment. I saw the Important Notice on Docs, but that was not up at the time of writing…which was still a couple months after 1706 release…

      Thanks for the details.. Note that enable the GPO is not part of the requirements, but I do think that might be needed.

      I’ll have more test and update the post if needed
      thanks
      Jonathan

  5. What happens if a workstation does not receive the O365 GPO? How will it then receive its updates? Will it go right to MS for the updates?

  6. Hi Jonathan,

    Can you kindly point me to any of your “Configuration Manager Service Manager” explanation posts? I searched but couldn’t find any. Thanks a ton!

  7. For required deployments, because of the new behavior (which they updated the documentation after we opened a premier support case) the best configuration appears to be required 7-10 days in the future, silent. The user will be notified via the ribbon in o365 and you don’t have to worry about the user closing their apps via software center.

    1. Hi Will,

      Thanks for letting us know about the documentation update.
      Seems Microsoft as updated the docs just 2 days before our post 🙂

      I’ll update the post accordingly
      Thanks
      Jonathan

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