SCCM 2012 : Hardware Inventory ConfigMgr Error Object

Nicolas PilonSCCMLeave a Comment

The hardware inventory in SCCM 2012 has been designed for ease of configuration. The integration with the client setting concept also helps in problem solving. I had a problem this week with a client where a specific information was not replicated to the primary after a hardware inventory. My first reaction was to analyze the configuration.mof and confirm that the information was well inventoried in WMI. Everything was perfect. Checking the inventoryagent.log file during a hardware inventory scan found that no WMI query was executed the specific WMI class. I targeted the custom device setting and try to open the hardware inventory console. I get a ConfigMgr Error Object then crashed my console. WTF! ‘CSspInventoryReport::GetRealInstance: Failed to get item from database’ The problem of ConfigMgr Error Object is caused by data corruption within the policy. The solution is quite simple, delete and recreate. Technet Reference I tried to open the console again without issue. After the new policy … Read More