How to help Intune users Using Intune Troubleshooting Portal

Benoit LecoursIntune1 Comment

The Intune troubleshooting portal can be used by Intune administrators to view information about a specific Intune user. It can be used to troubleshoot many problems for example, licensing problem, the devices assigned to a user, details about enrollment issues, compliance issues, app installation failure and much more. The Intune Troubleshooting portal can also give suggested remediation steps to resolve issues. You need at least the  HelpDesk Operator role (RBAC) to use the troubleshooting portal. How to use the Intune Troubleshooting Portal Go to your Azure portal Select Microsoft Intune On the Intune pane, in the Help and Support section, select Troubleshoot On the left, click Select to select a user to troubleshoot … Read More

Step-by-Step SCCM 1806 Upgrade Guide

Nicolas PilonSCCM25 Comments

It is now time to plan the migration of your SCCM Current Branch environment since Microsoft releases a new version of SCCM Current Branch. If you want to receive the latest updates, this post is a complete step-by-step SCCM 1806 upgrade guide. If you’re looking for a comprehensive SCCM installation guide, see our blog series which covers it all. You won’t be able to install 1806 if you are running SCCM 2012, the baseline version is 1802. To install SCCM 1806 as an update, you must have installed at least SCCM 1706, SCCM 1710 or SCCM 1802. Keeping your infrastructure up to … Read More

Automatic Windows 10 PC Enrollment in Microsoft Intune or SCCM

Benoit LecoursIntune, SCCM, WINDOWS 1013 Comments

The process of enrolling your Windows 10 computers in Intune should be as simple as possible for your users. If you’re using Azure Active Directory in your organization, the enrollment process can be made automatically when a user joins it’s device to AAD. It couldn’t be simpler. The process is the same rather for Intune Standalone or Hybrid mode (integrated with SCCM) Windows 10 Intune Automatic Enrollment Prerequisites CNAME DNS Entry created on your domain for automatic name resolution A valid Intune Tenant (Standalone or SCCM Integrated) Azure Active Directory Premium enabled For this post, we’ll be using a Windows 10 1703 device but … Read More

How to enable SCCM 1710 Co-Management

Benoit LecoursIntune, SCCM, WINDOWS 1010 Comments

With the release of SCCM 1710, one of the key new features is the Co-Management possibility with Microsoft Intune. There are two main paths to reach to co-management: Windows 10 devices managed by Configuration Manager and hybrid Azure AD joined get enrolled into Intune Windows 10 devices that are enrolled in Intune and then install with the Configuration Manager client We will describe how to enable co-management and enroll an SCCM managed Windows 10 device into Intune. SCCM 1710 Co-Management Prerequisites SCCM 1710 or later A new SCCM KB is available to fix an enrollment issue for the client Azure … Read More

How to Change SCCM MDM Authority to Intune Standalone

Benoit LecoursIntune, SCCM1 Comment

With the release of SCCM 1710, one of the key new features is the Co-Management possibility with Intune. Going in the direction of the Co-Management would eventually allow to offload some management task to Intune and be more aligned with the concept of Modern Management for Windows 10. One of the main requirement to enable Co-Management is to have Intune as the MDM Authority. This goes against what many SCCM admins have done over the past few years, by enabling the Intune Connector in SCCM to manage mobile devices from the SCCM console. This is called Intune in Hybrid mode. … Read More

Import Windows Devices for AutoPilot using Microsoft Intune

Benoit LecoursIntune11 Comments

Windows Autopilot is a new and emerging solution designed that allows to setup and pre-configure Windows devices for your environment using Azure and Intune. The goal of Autopilot is to reduce the Os deployment complexity. If done correctly, a user logs to an out-of-box computer, logs on his computers with his ADD user account and applications and configurations gets deployed. All that with minimum infrastructure requirements. When announced a couple of months ago, Autopilot has its flaws but it’s improving very fast. One of those flaws was that device importation was made from the Windows Store for Business or the Microsoft … Read More

How to enable Android for Work in SCCM and Intune

Benoit LecoursIntune, SCCM6 Comments

Starting with SCCM 1702, mobile device management with SCCM and Microsoft Intune (Hybrid) now supports Android for Work device enrollment and management. You can manage compliance settings, wipe or delete Android devices, deploy apps, and collect software and hardware inventory. Users can download the Android company portal app from Google Play that lets them enroll Android for Work devices. Enable SCCM Android for Work The first step is to create a Google account and configure your Intune subscription to accept Android for Work devices. Refer to our previous blog post, if you don’t already have an active Intune subscription. Create … Read More

Send Sync Request to Intune Mobile Devices from SCCM 1610 Console

Nicolas PilonConsole, Intune, SCCMLeave a Comment

This month, SCCM 1610 was released with a bunch of new features, including exiting Intune features. One of these Intune feature is to send sync request directly from the SCCM console. It’s a new remote actions that Intune administrators will use daily. For example, you can send sync request to a mobile device that is having deployment or client health issue. In fact, each mobile devices managed by Intune need to communicate with Intune to get the latest policy and compliance state. Normally, the Intune client synchronizes every 6 hours for iOS and 8 hours for Android. Additionally, there’s a scan every … Read More

How to configure SCCM Device Categories

Benoit LecoursSCCM1 Comment

Beginning with SCCM 1606, you can create device categories to automatically add devices into device collections when you are using SCCM and Intune in a hybrid scenario. (In a standalone scenario, this feature is named Device group mapping). At enrollment time, the mobile users are required to choose a device category. Once a device category is selected, the device is added to the corresponding collection based on a new collection membership : Device Category Rule. Device categories can also be set manually on a single device using the SCCM Console. Here’s everything you need to know in order to manage this new features : Create SCCM Device Categories Open the … Read More

How to use Windows 10 Deep Link Enrollment

Benoit LecoursSCCMLeave a Comment

Starting with Windows 10, version 1607, you can create a deep link to launch the Windows 10 enrollment app using an URI link. This allows to send a user-friendly display text to your user to simplify their device enrollment. You can use this link in an email sent to your users or add this link to an internal web page that users refer for enrollment. The URI link must use the following format : ms-device-enrollment:?mode=mdm At the time of this writing, the only supported mode value is mdm. [su_box title=”Note” style=”glass” box_color=”#000000″ title_color=”#F0F0F0″]Starting with Windows 10, v1607 deep linking is … Read More