How to help Intune users Using Intune Troubleshooting Portal

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The Intune troubleshooting portal can be used by Intune administrators to view information about a specific Intune user. It can be used to troubleshoot many problems for example, licensing problem, the devices assigned to a user, details about enrollment issues, compliance issues, app installation failure and much more. The Intune Troubleshooting portal can also give suggested remediation steps to resolve issues. You need at least the  HelpDesk Operator role (RBAC) to use the troubleshooting portal. How to use the Intune Troubleshooting Portal Go to your Azure portal Select Microsoft Intune On the Intune pane, in the Help and Support section, select Troubleshoot On the left, click Select to select a user to troubleshoot … Read More

Import Windows Devices for AutoPilot using Microsoft Intune

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Windows Autopilot is a new and emerging solution designed that allows to setup and pre-configure Windows devices for your environment using Azure and Intune. The goal of Autopilot is to reduce the Os deployment complexity. If done correctly, a user logs to an out-of-box computer, logs on his computers with his ADD user account and applications and configurations gets deployed. All that with minimum infrastructure requirements. When announced a couple of months ago, Autopilot has its flaws but it’s improving very fast. One of those flaws was that device importation was made from the Windows Store for Business or the Microsoft … Read More

Windows 10 Compatibility Check using SCCM and Report

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When planning for a Windows 10 migration, understanding your environment is the key. Luckily, Windows 10 setup comes with command line options which one of them is an excellent compatibility check (/Compat ScanOnly). This command can be used on a Windows 7,8 or 10 devices before a migration in order to see if those devices are Windows 10 compatible. Using SCCM, we will run this Windows 10 compatibility check, return the results in the SCCM database and use this data to build a comprehensive report. This report can be used to detect and fix migration errors before the actual Windows 10 … Read More

How to setup an SCCM Cloud Management Gateway

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Starting with SCCM version 1610, cloud management gateway introduces a new way to manage internet clients. This method is different than the “traditional” Internet-based client management (ICBM). Cloud Management Gateway uses a combination of a cloud service deployed in Microsoft Azure and a new site system role that communicates with that service. Clients then use the service to communicate with SCCM. The main advantage of a cloud management gateway is that it doesn’t expose your SCCM servers to the internet but the downside is that it requires an Azure subscription which brings recurring monthly costs. If you’re still unsure which method … Read More

Install Specific Office 365 Version using SCCM

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Managing Office 365 with SCCM is becoming a popular task among SCCM administrators. Depending of your company policy and Office 365 Channel, you may have to manage/install/uninstall specific version on client computers no matter the available version in your assigned channel. For example, you may want to downgrade an up-to-date Monthly version (v1711) to a Deferred version(v1705). This procedure also works to upgrade a Deferred version to an up-to-date version. Please note that this procedure is not meant to change Office Channel on a client, use this to install a specific version no matter the Channel. Package Creation The first thing to understand … Read More

How to Monitor Spectre / Meltdown Workstation Vulnerability using SCCM

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This new year brings a new challenge for us SCCM administrator. The Speculation Control vulnerability (aka Spectre and Meltdown) affects many modern processors and operating systems and is considered critical to patch. The first challenge is to monitor who is vulnerable in your organization. The second one is to understand this beast and to remediates it. The important thing to know here is that a machine needs more than only a Windows OS patch to be compliant. There’s also a hardware level firmware updates to apply. This blog post will focus on the monitoring part to be able to show your management … Read More

Step-by-Step SCCM 1710 Upgrade Guide

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Microsoft has released a new version of SCCM Current Branch. It’s now time to upgrade your environment! This post is a complete step-by-step SCCM 1710 upgrade guide. If you’re looking for a complete SCCM installation guide, see our blog series which covers it all. You won’t be able to install this upgrade if you are running SCCM 2012, the minimum required version is at least SCCM 1702. This version is the latest baseline version. It’s very important to keep your infrastructure up to date. You can benefit from the new features and fixes lots of issues, which some of them are important. … Read More

SCCM Error 0xC1900208 deploying Windows 10 1709

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When deploying Windows 10 1709 Feature Update using SCCM, you may encounter errors when running the installation in Software Center. These errors are sent by the Windows setup itself, they are not related to SCCM. In this post, we’ll show you how to troubleshoot these error and how to resolve the error 0xC1900208 – 1047526904. This post assumes that you’ve done the preparation steps to deploy features upgrades with SCCM. Windows 10 1709 Troubleshooting Here are some basic troubleshooting tips that you need to understand before proceeding. This blog post is not about troubleshooting any errors, we’ll focus on the … Read More

Windows 10 1709 Complete Upgrade Guide using SCCM

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Microsoft published the Windows 10 1709 feature update (aka Fall Creator Update), as Semi-Annual Channel on October 18th, 2017. You may need to deploy it to your Windows 10 computer to stay supported or to benefits from the new features. Before deploying a new Windows 10 feature upgrade, you need to have a good plan. Test it in a lab environment, deploy it to a limited group and test all your business applications before broad deployment. Do not treat a feature upgrade as normal monthly software updates. Treat it as a new operating system as if you were upgrading Windows … Read More

Automatic Windows 10 PC Enrollment in Microsoft Intune or SCCM

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The process of enrolling your Windows 10 computers in Intune should be as simple as possible for your users. If you’re using Azure Active Directory in your organization, the enrollment process can be made automatically when a user joins it’s device to AAD. It couldn’t be simpler. The process is the same rather for Intune Standalone or Hybrid mode (integrated with SCCM) Windows 10 Intune Automatic Enrollment Prerequisites CNAME DNS Entry created on your domain for automatic name resolution A valid Intune Tenant (Standalone or SCCM Integrated) Azure Active Directory Premium enabled For this post, we’ll be using a Windows 10 1703 device but … Read More