How to help Intune users Using Intune Troubleshooting Portal

Benoit LecoursIntune1 Comment

The Intune troubleshooting portal can be used by Intune administrators to view information about a specific Intune user. It can be used to troubleshoot many problems for example, licensing problem, the devices assigned to a user, details about enrollment issues, compliance issues, app installation failure and much more. The Intune Troubleshooting portal can also give suggested remediation steps to resolve issues. You need at least the  HelpDesk Operator role (RBAC) to use the troubleshooting portal. How to use the Intune Troubleshooting Portal Go to your Azure portal Select Microsoft Intune On the Intune pane, in the Help and Support section, select Troubleshoot On the left, click Select to select a user to troubleshoot … Read More

Enable SCCM PXE Without WDS on a Windows 10 computer

Benoit LecoursSCCM16 Comments

SCCM 1806 bring a new exciting feature that will change the design and planning of SCCM sites. Before 1806, if you had a remote site with only 1 distribution point and wanted to do PXE boot and imaging, you’d have to use a server OS because Windows Deployment Service (WDS) was required. You could also use third party solution with additional cost. Now you can use a client OS (Windows 7,8,10) to respond to PXE request without WDS. This is a game changer as you could basically remove any server OS from remote sites if they were just acting as a distribution … Read More

How to start your Modern Management journey as an SCCM Administrator

Benoit LecoursIntune, SCCM2 Comments

If you have been following the SCCM community for the past months, you’ve been hearing a lot about comanagement, cloud management gateway, cloud distribution point and Intune. You may also hear that SCCM is dying and that Intune is your only path in the near future to manage your company devices. The good news is that SCCM is not dead, in fact, it’s been rolling out new features quarterly in the past 3 years thanks to the new servicing model and the product group is not slowing down. The bad news is that… well, there’s no bad news… but as a … Read More

SCCM Office 365 Inventory Report

Benoit LecoursHardware Inventory, OFFICE, REPORT, SCCM70 Comments

This post describe how to inventory Office 365 using SCCM 1606. We will also provide a free report at the end of the post that you could use on your Reporting Point to easily display Office 365 inventory data. SCCM 1606 introduces new hardware inventory classes for Office 365 configurations. You no longer need to edit your MOF files to gather Office 365 inventory. If you are using SCCM 1602 or below, follow Jason Sandys post which describe Office 365 inventory process using a MOF customization. If your goal is to deploy Office 365 updates, refer to our post on how to manage Office 365 updates using SCCM. … Read More

SCCM Software Center Customization to fit your company branding

Benoit LecoursSCCM7 Comments

Beginning with SCCM 1710, you can customize the SCCM Software Center to set a specific company name, colour theme and company logo. SCCM 1806 bring the customization further with the possibility to add a custom web page to the Software Center. You may find this feature useless but we see this as an opportunity to add valuable information to your users, and for multiple uses. Here are some ideas we thought : Add your ticketing system for your users to open a support ticket Add your company intranet Add a Sharepoint library which contains your application’s documentation Add a useful blog for your IT … Read More

SCCM Java Inventory and Metering

Benoit LecoursSCCM30 Comments

After January 2019, businesses will need a commercial license to receive updates for Oracle Java SE products. This means that if you’re using Java in your environment, chances are that your management will need to know how many licenses to buy and how many PC has Java installed but don’t use it. The bad news is that SCCM Software Metering cannot do a reliable job to track Java Usage since the executable file always runs on computers. The good news is that there’s a way to track Java usage using Oracle tools… but it’s not straightforward. After searching, I found an awesome script made … Read More

Enable SCCM Azure Active Directory User Discovery

Benoit LecoursActive Directory, Azure, Cloud, SCCM2 Comments

SCCM Azure Active Directory

Today, we are continuing our posts about SCCM 1706 new features. One of them is the ability to enable SCCM Azure Active Directory User Discovery. This discovery method enables organizations to import Azure Active Directory user information. With the growing popularity of Azure AD, this discovery method will soon be circumvented. Azure AD Requirements Before configuring the new discovery method, you’ll need to have : A valid Azure Tenant Access to your Azure admin portal SCCM 1706 Configuration The first step is to configure the Azure Services in SCCM. This step will automatically create the web app in your Azure … Read More

Automatic Windows 10 PC Enrollment in Microsoft Intune or SCCM

Benoit LecoursIntune, SCCM, WINDOWS 1013 Comments

The process of enrolling your Windows 10 computers in Intune should be as simple as possible for your users. If you’re using Azure Active Directory in your organization, the enrollment process can be made automatically when a user joins it’s device to AAD. It couldn’t be simpler. The process is the same rather for Intune Standalone or Hybrid mode (integrated with SCCM) Windows 10 Intune Automatic Enrollment Prerequisites CNAME DNS Entry created on your domain for automatic name resolution A valid Intune Tenant (Standalone or SCCM Integrated) Azure Active Directory Premium enabled For this post, we’ll be using a Windows 10 1703 device but … Read More

SCCM Windows 10 1709 to 1803 Upgrade Guide

Benoit LecoursSCCM21 Comments

Microsoft published the Windows 10 1803 feature update (aka April 2018 Update), in the Semi-Annual Channel on April 30th, 2018. You may need to deploy it to your Windows 10 computer to stay supported or to benefits from the new features. Before deploying a new Windows 10 feature upgrade, you need to have a good plan. Test it in a lab environment, deploy it to a limited group and test all your business applications before broad deployment. Do not treat a feature upgrade as normal monthly software updates. Treat it as a new operating system as if you were upgrading Windows 7 … Read More

How to use SCCM Management Insights in SCCM 1802+

Benoit LecoursSCCMLeave a Comment

Starting with SCCM 1802, a new SCCM feature provides information about the current state of your environment. SCCM Management Insights analyze data from your site and help you understand your environment and take action based on the insight. This feature is quite… basic… for now but we understand where the PG team is heading with that and it will be a valuable feature in the upcoming releases. SCCM Management Insights Basics For now, there are 6 available rules: Application without deployment, Cloud Services, Collections, Simplified Management, Software Center and Windows 10. Each rule is evaluated weekly. You can re-evaluate a rule … Read More