Step-by-Step SCCM 1810 Upgrade Guide

Nicolas PilonSCCM5 Comments

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Microsoft has released the final SCCM version for 2018. Microsoft still uses the same standard naming versions. You can begin upgrading your SCCM Current Branch environment to the latest 1810 release. If you want to install the latest updates, this post is a complete step-by-step SCCM 1810 upgrade guide.

If you’re looking for a comprehensive SCCM installation guide, see our blog series which covers it all. You won’t be able to install 1810 if you are running SCCM 2012, the baseline version is 1802.

To install SCCM 1810 as an update, you must have installed at least SCCM 1710, SCCM 1802 or SCCM 1806.

Keeping your infrastructure up to date is essential. You will benefit from the new features and fixes, which some of them can apply to your environment. It’s easier than ever to upgrade since Microsoft has implemented the new servicing model which is done directly from the console.

SCCM 1810 New Features and Fixes

SCCM 1810 includes lots of new features and enhancements in the site infrastructure, content management, client management, co-management, application management, operating system deployment, software updates, reporting, and configuration manager console.

You can consult the What’s new in version 1810 of System Center Configuration Manager Technet article for a full list of changes.

Here’s our list of favorite features:

  • Support for Windows Server 2019
  • Hierarchy support for site server high availability
  • Prefer cloud distribution points over distribution points
  • Improvements to collection evaluation by fully disable a schedule with a query-based collection
  • Improvements to Co-Management Dashboard
  • Convert applications to MSIX from MSI
  • Repair applications directly in Software Center
  • Approve application request via email
  • Task Sequence support of Windows Autopilot for existing devices
  • Phased deployment of software updates
  • Configuration Manager administrator authentication
  • Support Center
  • SMS Provider API
  • New Permission for Client Notification actions

Support for SCCM Current Branch Versions

Ensure to apply this update before you fall into an unsupported SCCM version. Read about the support end date of the prior version of the following Technet article.

Windows and SQL Support

Before installing, make sure that you are running a supported Operating System and SQL version. Older SCCM version was giving a warning during Prerequisite check but 1810 is giving an error which prevents the installation from continuing.

1810 supports only Windows 2012+ and SQL 2012 SP3+.

Before you Begin

Downloading and installing this update is done entirely from the console. There’s no download link, the update will appear on your console once the Service Connection Point is synchronized.

If you’re running a multi-tier hierarchy, start at the top-level site in the hierarchy. After the CAS upgrade, you can begin the upgrade of each child site. Complete the upgrade of each site before you begin to upgrade the next site. Until all sites in your hierarchy are upgraded, your hierarchy operates in a mixed version mode.

Before applying this update, we strongly recommend that you go through the upgrade checklist provided on Technet. Most importantly, initiate a site backup before your upgrade.

In this post, we will update a stand-alone primary site server, consoles, and clients. Before installing, check if your site is ready for the update:

  • Open the SCCM console
  • Go to Administration \ Updates and Servicing
  • In the State column, ensure that the update Configuration Manager 1810 is Available

Step-by-Step SCCM 1810 Upgrade Guide

  • If it’s not available, right-click Updates and Servicing and select Check for Updates
Warning

The SCCM 1810 update is not yet available for everyone. If you need it right away you can run the Fast-Ring script and the update will show up.

  • If the update is not downloading, click on the button Download on the upper node. The update state will change to Downloading
  • You can follow the download in Dmpdownloader.log or by going to Monitoring / Updates and Servicing Status, right-click your Update Name and select Show Status

Step-by-Step SCCM 1810 Upgrade Guide

  • The process will first download .CAB file and will extract the file in the EasyPayload folder in your SCCM installation directory.
  • It can take up to 15 minutes to extract all files.

SCCM 1810 Upgrade Guide

Step 1 | SCCM 1810 Prerequisite Check

Before launching the update, we recommend launching the prerequisite check first. To see the prerequisite checklist, see the Microsoft Documentation

  • Open the SCCM console
  • Go to Administration \ Updates and Servicing
  • Right-click the Configuration Manager 1810 update and select Run prerequisite check

  • Nothing will happen, the prerequisite check runs in the background and all menu are unavailable during the check
  • One way to see progress is by viewing C:\ConfigMgrPrereq.log

Step-By-Step SCCM 1810 Upgrade Guide

  • You can also monitor prerequisite check by going to Monitoring / Update and Servicing Status, right-click your Update Name and select Show Status

  • When completed the State column will show Prerequisite check passed

TLS 1.2 Support
You might get a warning for TLS 1.2 support. Make sure to check ConfigMgrPrereq.log and look why the error occurs. In our situation, a higher version of SQL Server Native Client was required.

Step 2 | Launching the SCCM 1810 Update

We are now ready to launch the SCCM 1810 update. At this point, plan about 45 minutes to install the update.

  • Right-click the Configuration Manager 1810 update and select Install Update Pack

  • On the General tab, click Next

  • On the Features tab, checkboxes on the features you want to enable during the update

  • Don’t worry, if you don’t select one of the features now and want to enable it later, you’ll be able to so by using the console Administration \ Updates and Servicing \ Features

SCCM 1710 Upgrade Guide

  • In the Client Update Options, select the desired option for your client update

  • On the License Terms tab, accept the license terms and click Next

  • On the Summary tab, review your choices, click Next and close the wizard on the Completion tab

The whole process took a minute but the installation begins on the back end.

  • During installation, the State column changes to Installing
  • We suggest you monitor the progress, by navigating to Monitoring / Updates and Servicing Status, right-click your Update Name and select Show Status

Unfortunately, the status is not updated in real time. Use the Refresh button to update.

  • Open the SCCM log SCCM Installation Directory\Logs\CMUpdate.log with CMTrace

Important Info
We’ve done numerous SCCM upgrades. Some installation start a couple of minutes after you complete the wizard but we’ve seen some installation starts after a 10 minutes delay. Do not reboot or restart any services during this period or your update can be stuck in “Prerequisite check passed” status. There’s actually no officially documented methods by Microsoft to fix that. Patience is the key!
  • When completed, you’ll notice the message There are no pending update package to be processed in the log file
  • Monitoring / Updates and Servicing Status, right-click your Update Name and select Show Status, the last step will be Installation Succeeded
  • Refresh the Updates and Servicing node in Administration, the State column will be Installed

Updating the Outdated Consoles

As a previous Cumulative update, the console has an auto-update feature. At the console opening, if you are not running the latest version, you will receive a warning and the update will start automatically.

  • Since all updates operations were initiated from the console, we didn’t close it during the process. We received a warning message when clicking certain objects. You will have the same message when opening a new console

  • Click OK, console restart and update will start automatically

SCCM 1710 Upgrade Guide

SCCM 1710 Upgrade Guide

  • Wait for the process to complete. You can follow the progress in C:\ConfigMgrAdminUISetup.log and C:\ConfigMgrAdminUISetupVerbose.log. Once completed, the console will open and you’ll be running the latest version

Verification

Consoles

After setup is completed, verify the build number of the console. If the console upgrade was successful, the build number will be 8740 and the version is now Version 1810.

Beginning in 1802, this is a new version nomenclature for the console. The console will no longer include the main build number (8740). The last 2 numbers refer to the admin console build number. For example, in the Configuration Manager version 1810, the initial site version is 5.0.8740.1000, and the initial console version is 5.1810.1075.1300. The build (1075) and revision (1300) numbers may change with future hotfixes to the 1810 release.

Servers

  • Go to Administration \ Site Configuration \ Sites
  • Right-click your site and select Properties
  • Verify the Version and Build number

SCCM 1810 Clients

The client version will be updated to 5.00.8740.1004 (after updating, see section below)

SCCM 1810 Client Package distribution

You’ll see that the 2 client packages are updated:

  • Navigate to Software Library \ Application Management \ Packages

SCCM 1710 Upgrade Guide

  • Check if the update is successful, otherwise, select both packages and initiate a Distribute Content to your distribution points

Boot Images

Boot images will automatically update during setup. See our post on upgrade consideration in a large environment to avoid this if you have multiple distribution points.

  • Go to Software Library / Operating Systems / Boot Images
  • Select your boot image and check the last Content Status date. It should match your setup date

Updating the Clients

Our preferred way to update our clients is by using the Client Upgrade feature: (You can refer to our complete post documenting this feature)

  • Open the SCCM Console
  • Go to Administration / Site Configuration / Sites
  • Click the Hierarchy Settings in the top ribbon
  • Select Client Upgrade tab
  • The Upgrade client automatically when the new client update is available to the checkbox is enabled
  • Review your time frame and adjust it to your needs

 

Monitor SCCM Client Version Number

SCCM Reports Client Version

You can see our SCCM Client version reports to give detailed information about every client version in your environment. It’s the easiest way to track your client updates.

SCCM 2012 - System Health Configuration Manager SS

Collections

In conclusion, you can create a collection that targets clients without the latest client version because is very useful when it comes to monitoring a non-compliant client.

Here’s the query to achieve this: (You can also refer to our Set of Operational Collection Powershell Script which contains this collection)

select SMS_R_SYSTEM.ResourceID,SMS_R_SYSTEM.ResourceType,SMS_R_SYSTEM.Name,SMS_R_SYSTEM.SMSUniqueIdentifier,SMS_R_SYSTEM.ResourceDomainORWorkgroup,SMS_R_SYSTEM.Client from SMS_R_System where SMS_R_System.ClientVersion != '5.00.8740.1004'

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Founder of System Center Dudes. Nick has been awarded in 2016 as a Microsoft MVP in Enterprise Mobility category.
Working as a senior SCCM and Intune advisor as well as a specialist Microsoft Cloud solutions specialist.

5 Comments on “Step-by-Step SCCM 1810 Upgrade Guide”

  1. Thanks for the perfect article. We’ve got a Problem after upgrade to 1810. The component SMS_REST_PROVIDER has the State Critical. If i check the log, i don’t see any Error. Do you have an idea?

  2. The client version number blog entry linked above under Consoles and again under SCCM 1810 Clients needs to be updated now. It never ends.

    1. Thanks for the flag Patrick. We changed the information on both post.

      Yeah… never ends 🙂

  3. What version of the SQL Server Native Client did you install to make the warning go away? Should I install a specific version depending on what SQL Server instance I have installed?

    Thanks,
    Mike

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