How to help Intune users Using Intune Troubleshooting Portal

Benoit LecoursIntune1 Comment

The Intune troubleshooting portal can be used by Intune administrators to view information about a specific Intune user. It can be used to troubleshoot many problems for example, licensing problem, the devices assigned to a user, details about enrollment issues, compliance issues, app installation failure and much more. The Intune Troubleshooting portal can also give suggested remediation steps to resolve issues. You need at least the  HelpDesk Operator role (RBAC) to use the troubleshooting portal. How to use the Intune Troubleshooting Portal Go to your Azure portal Select Microsoft Intune On the Intune pane, in the Help and Support section, select Troubleshoot On the left, click Select to select a user to troubleshoot … Read More