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A new upgrade for SCCM Current Branch is now available. This post is a complete step-by-step SCCM 1702 installation guide. If you’re looking for a complete SCCM installation guide, see our blog series which covers it all. You can’t install this upgrade if you are running SCCM 2012. You need to be at least at SCCM 1511.

Installing SCCM upgrades is very important to your infrastructure. It adds new features and fixes lots of issues, which some of them are important.

New Update and Servicing Model

If you’re not familiar with the new SCCM servicing model, read our New Update and Servicing section of the 1602 upgrade post which explain it all.

Similar to SCCM 1610, if you need to make a new SCCM installation, you can’t install SCCM 1702 directly. You need to install SCCM 1606 first and then apply SCCM 1702 from the console. SCCM 1606 is the baseline version if you’re starting from scratch.

*If you are running SCCM 1511, 1602,1606 or 1610, the latest updates will be replaced by SCCM 1702 in the SCCM Console after installation. If you are on SCCM 1511, you won’t be able to install 1602, 1606 or 1610 after 1702. You can skip all previous versions and install SCCM 1702 directly which contains all 1602, 1606 and 1610 fixes and features.

SCCM 1702 New Features and Fixes

If you’ve been installing SCCM Technical Preview in your lab, SCCM 1702 contain most features included in the latest Technical Previews. Refer to the chart in the Capabilities delivered in technical previews section.

1702 includes lots of new features and enhancements in Operating system deployment, Software Updates, application management and Mobile device deployment.

Consult the What’s new in version 1702 of System Center Configuration Manager Technet article for a full list of changes. 1702 also applies the latest KB/fixes to fix known bugs, including KB3209501, KB3214042, KB4010155

Here’s our list of favorite features:

  • Close executable files at the deadline when they would block application installation – If executable files are listed on the Install Behavior tab for a deployment type and the application is deployed to a collection as required, then a more intrusive notification experience is provided to inform the user, and the specified executable files will be closed automatically at the deadline
  • Support for Windows 10 Creators Update – This version of Configuration Manager now supports the release of upcoming Windows 10 Creators Update
  • Express files support for Windows 10 Cumulative Update – Configuration Manager now supports Windows 10 Cumulative Update using Express files
  • Customize high-risk deployment warning – You can now customize the Software Center warning when running a high-risk deployment, such as a task sequence to install a new operating system

Deprecated Features

Version 1702 drops support for the following products:

  • SQL Server 2008 R2, for site database servers. This version of SQL Server remains supported when you use a Configuration Manager version prior to version 1702.
  • Windows Server 2008 R2, for site system servers and most site system roles. This version of Windows remains supported when you use a Configuration Manager version prior to version 1702.
  • Windows Server 2008, for site system servers and most site system roles.
  • Windows XP Embedded, as a client operating system. This version of Windows remains supported when you use a Configuration Manager version prior to version 1702.

Support for SCCM Current Branch Versions

Ensure to apply this update before you fall in an unsupported SCCM version. Read about the support end date of prior version on the following Technet article.


Before you begin

Downloading and installing this update is done entirely from the console. There’s no download link, the update will appear in your console once the Service Connection Point is synchronized.

If you’re running a multi-tier hierarchy, start at the top-level site in the hierarchy. After the top-level site upgrades, you can begin the upgrade of each child site. Complete the upgrade of each site before you begin to upgrade the next site. Until all sites in your hierarchy are upgraded, your hierarchy operates in a mixed version mode.

Before applying this update, we strongly recommend that you go through the upgrade checklist provided on Technet. Most importantly, initiate a site backup before your upgrade.

In this post, we’ll be updating a standalone Primary Site Server, consoles and clients.

Before installing, check if your site is ready for the update:

  • Open the SCCM console
  • Go to Administration \ Cloud Services \ Updates and Servicing
  • In the State column, ensure that the update is Available

SCCM 1702 Installation Guide

  • If it’s not available, right-click Updates and Servicing and select Check for Updates
  • The update state will change to Downloading
  • You can follow the download in Dmpdownloader.log or by going to Monitoring / Site Servicing Status, right-click your Update Name and select Show Status

SCCM 1702 Installation Guide

SCCM 1702 Installation Guide

  • The process will first download a .CAB file and will then extract the file in the EasyPayload folder in your SCCM Installation directory. (GUID : 2dc025b9-af2f-4f22-a477-33f19c16c14c)  It can take up to 15 minutes to extract all files.

SCCM 1702 Installation Guide

SCCM 1702 Installation guide

Step 1 | SCCM 1702 Prerequisite check

Before launching the update, we recommend to launch the prerequisite check :

  • Open the SCCM console
  • Go to Administration \ Cloud Services \ Updates and Servicing
  • Right-click the Configuration Manager 1702 update and select Run prerequisite check

SCCM 1702 Installation Guide

  • Nothing will happen, the prerequisite check runs in the background. All menu options will be grayed out during the check
  • One way to see progress is by viewing C:\ConfigMgrPrereq.log

SCCM 1702 Installation Guide

  • You can also monitor prerequisite check by going to Monitoring / Site Servicing Status, right-click your Update Name and select Show Status

SCCM 1702 Installation Guide

  • When completed the State column will show Prerequisite check passed

SCCM 1702 Installation Guide

Step 2 | Launching the SCCM 1702 update

We are now ready to launch the SCCM 1702 update. At this point, plan about 45 minutes for the update installation.

  • Right click the Configuration Manager 1702 update and select Install Update Pack

SCCM 1702 Installation Guide

  • On the General tab, click Next

SCCM 1702 Installation Guide

  • On the Features tab, select the features you want to update

SCCM 1702 Installation Guide

  • If you don’t select one of the features now and want to enable it later, you’ll be able to so by using the console in Administration \ Cloud Services \ Updates and Servicing \ Features

SCCM 1702 Installation Guide

  • In the Client Update Options, select the desired option for your client update

SCCM 1702 Installation Guide

  • On the License Terms tab, accept the license terms and click Next

SCCM 1702 Installation Guide

  • On the Summary tab, review your choices and click Next

SCCM 1702 Installation Guide

  • On the Completion tab, close the wizard. The whole process took a minute but the installation is not over, it has been initiated

SCCM 1702 Installation Guide

  • During installation, the State column changes to Installing

SCCM 1702 Installation Guide

  • You can  monitor installation by going to Monitoring / Site Servicing Status, right-click your Update Name and select Show Status

SCCM 1702 Installation Guide

  • … or you can follow detailed installation progress in SCCM Installation Directory\Logs\CMUpdate.log

SCCM 1702 Installation Guide

[su_box title=”Warning” style=”glass” title_color=”#F0F0F0″]We’ve done numerous SCCM upgrades. Some installation start a couple of minutes after you complete the wizard but we’ve seen some installation starts after a 10 minutes delay. Do not reboot or restart any services during this period or your update could be stuck in “Prerequisite check passed” status and all other options grayed out. There’s actually no officially documented methods by Microsoft to fix that. Patience is the key ![/su_box]

  • When completed, you’ll notice the message There are no pending update package to be processed in the log file
  • Monitoring / Site Servicing Status, right-click your Update Name and select Show Status, the last step will be Installation Succeeded

SCCM 1702 Installation Guide

  • Refresh the Updates and Servicing node, the State column will be Installed

SCCM 1702 Installation Guide

Updating the consoles

As a previous Cumulative update, the console has an auto-update feature. At console opening, if you are not running the latest version, you will receive a warning and the update will start automatically.

  • Since all updates operations were initiated from the console, we didn’t close it during the process. We received a warning message when clicking certain objects. You will have the same message when opening a new console

SCCM 1702 Installation Guide

  • Click OK,  console update will start automatically

SCCM 1602 upgrade guide

SCCM 1602 upgrade guide

  • Wait for the process to complete. You can follow the progress in C:\ConfigMgrAdminUISetup.log and C:\ConfigMgrAdminUISetupVerbose.log. Once completed, the console will open and you’ll be running the latest version



After setup is completed, verify the build number of the console. If the console upgrade was successful, the build number will be 5.0.8498.1500. You can also notice that Version 1702 is stated.

SCCM 1702 Installation Guide


  • Go to Administration \ Site Configuration \ Sites
  • Right-click your site and select Properties
  • Verify the Version and Build number

SCCM 1702 Installation Guide


The client version will be updated to 5.00.8498.1007 (after updating, see section below)

SCCM 1702 Installation Guide

SCCM 1702 Client Package distribution

You’ll see that the 2 client packages are updated:

  • Navigate to Software Library \ Application Management \ Packages

SCCM 1602 upgrade guide

  • Check if both packages were updated, if not, select both packages and initiate a Distribute Content to your distribution points

Boot Images

Boot images are automatically updated during setup. See our post on upgrade consideration in a large environment to avoid this if you have multiple distribution points.

  • Go to Software Library / Operating Systems / Boot Images
  • Select your boot image and check the last Content Status date. It should match your setup date

Updating the Clients

Our preferred way to update our clients is by using the Client Upgrade feature: (You can refer to our complete post documenting this feature)

  • Open the SCCM Console
  • Go to Administration / Site Configuration / Sites
  • Click the Hierarchy Settings in the top ribbon
  • Select Client Upgrade tab
  • The Upgrade client automatically when the new client update are available checkbox has been enabled
  • Review your time frame and adjust it to your needs

SCCM 1702 Installation Guide

Monitor SCCM Client Version Number

SCCM Reports Client Version

You can see our SCCM Client version reports to give detailed information about every client version in your environment. It’s the easiest way to track your client updates.

SCCM 2012 - System Health Configuration Manager SS


You can also create a collection that targets clients without the latest client version. I use it to monitor which client haven’t been updated yet.

Here’s the query to achieve this: (You can also refer to our Set of Operational Collection Powershell Script which contains this collection)

[pastacode lang=”sql” manual=”select%20SMS_R_SYSTEM.ResourceID%2CSMS_R_SYSTEM.ResourceType%2CSMS_R_SYSTEM.Name%2CSMS_R_SYSTEM.SMSUniqueIdentifier%2CSMS_R_SYSTEM.ResourceDomainORWorkgroup%2CSMS_R_SYSTEM.Client%20from%20SMS_R_System%20where%20SMS_R_System.ClientVersion%20!%3D%20’5.00.8498.1007′” message=”” highlight=”” provider=”manual”/]

Happy updating ! 🙂

Comments (71)

Ariel Wainerg

09.28.2017 AT 08:09 AM
Great Post, Could you provide a trusted post that guide or at last telling the steps should I take to go from: Windows Server 2008r2 SP1 ====> Windows Server 2016 SQL 2012 SP1 ====> SQL 2016 SP1 SCCM 2012 R2 SP1 ====> SCCM 1702


07.07.2017 AT 07:38 AM
Anyone have issue setting up new DPs after this upgrade? Since the upgrade to 1702 when we go to setup remote DPs the content looks like it has uploaded but the DP config status shows that 0 packages have been uploaded. We just ran the KB update for 1702, but it still looks to be an issue. Maybe a bug in 1702.


07.18.2017 AT 08:24 AM
It is a bug in 1702, MS gave us this workaround, this will not be fixed until the 1706 upgrade. Hopes this help anyone with the issue. The workaround is to execute the below stored procedure on the site database exec spRebuildContentDistribution 1

Paul B

07.05.2017 AT 05:42 PM
Does anyone know supported versions of ADK? Does 1511 ADK still work fine with 1702?

Jonathan Lefebvre

07.05.2017 AT 10:00 PM
Hi Paul, We got this covered right here : Enjoy 🙂 Jonathan


06.27.2017 AT 07:53 PM
We are currently running SCCM 1610 but need to be able to specify flags for ccmsetup under the client installation properties. We can't do that in SCCM 1610. Can we specify ccmsetup properties in the console with version 1702?

Jonathan Lefebvre

07.05.2017 AT 10:02 PM
Hi Eric, not sure what you try to achieve. You can specify many flags for the installer within the client push configuration. Can you be more specific on the need and which flag? Jonathan


06.16.2017 AT 03:06 PM
We are at SCCM 2012 SP2 and finally got approval from management to upgrade to SCCM 1702. I see at the top of this page it says "You can’t install this upgrade if you are running SCCM 2012. You need to be at least at SCCM 1511." I also see at that it says regarding SCCM 1702 "It is also available as a baseline version you can use when installing a new deployment." Does this mean I can now upgrade directly to SCCM 1702? I there a step-by-step guide somewhere that will walk me through upgrading from SCCM 2012 to SCCM 1702?

Jonathan Lefebvre

06.19.2017 AT 02:53 PM
Hi John, you are right about 1702 being a Baseline release. You can in-place upgrade your SCCM 2012 SP2 straight to 1702. Take a look at our guide for SCCM 1511 which is still a valide method of upgrading SCCM 2012 to Current Branch. Jonathan


06.15.2017 AT 11:59 AM
Hi, We are running SCCM 2012 R2 on Windows Server 2008 R2 and SQL Server 2008 R2. We intend to upgrade to SCCM 1702, but obviously the above Operating System and SQL Server versions are not supported with 1702. So an In-place upgrade of the Operating System and SQL Server is inevitable here. My question is mainly on the sequence of steps to be followed. Do we first perform an in-place upgrade of the Operating System and SQL Server to Windows Server 2012 R2 and SQL Server 2014, and then touch the SCCM part?? That way I guess we would qualify for a direct upgrade to 1702 Baseline. Also how do we handle the upgrade of the Secondary Sites and Remote Distribution Points? Do they automatically get updated once the Upgrade is applied on the CAS / PRIMARY Sites? Thank You. SAMUEL

Navneet Singh

06.04.2017 AT 08:57 AM
We are upgrading our Sccm infra from CB 1610 to 1702. Primary Site got upgraded successfully. But we are facing issue while upgrading our secondary sites. Some secondary sites got upgraded successfully but some are failing to upgrade. Following are the errors which we are getting: 1. The collation of the site database does not match the collation of the parent site's database. All sites in a hierarchy must use the same database collation. 2. Current SUM configuration uses virtual locations for some of the active SUPs. Please remove any virtual locations from the existing SUM configuration. 3. Either the user account running Configuration Manager Setup does not have sysadmin SQL Server role permissions on the SQL Server instance selected for site database installation, or the SQL Server instance could not be contacted to verify permissions. Setup cannot continue And it is not our first upgrade. We upgraded from 1511 --> 1602 --> 1606 --> 1610 smoothly. Dont know why this time while upgrading from 1610 --> 1702, we are getting above errors.


06.01.2017 AT 09:47 AM
Hi guys, I'm currently on 1511 and am planning the upgrade to 1702. Based on what updates appear in the console, it looks like I have to first upgrade to 1610 and then 1702 will be available. This is my first time upgrading SCCM in my current environment, so I'm new to the upgrade process. We have one Primary Site, 50 remote DPs (no Secondary Sites), and about 1500 clients. Can I upgrade from 1511->1610->1702 in one sitting? Do I have to wait for all my remote DPs and Clients to update to 1610 first? I'm not sure if I need to do this over the span of a few weeks - i.e. upgrade to 1610 first and then wait for everything to settle until going to 1702, or if it could be done in a few hours over a weekend? Thanks!


06.01.2017 AT 10:07 AM
Microsoft has stated that 1702 is a new baseline. Last night, per Microsoft's confirmation, I upgraded directly from SCCM 2012 R2 SP1 to 1702; worked without an issue.


07.24.2017 AT 01:44 PM
My question was whether you can upgrade from 1511 to 1702 using the ISO media. Based on what I am finding online, this is not possible and I must upgrade to 1610 first and then to 1702. It sounds like you CAN upgrade from 2012 SP1, SP2, or 2012 R2 but not from anything higher. I think I confirmed this fact by mounting the 1702 ISO and the only thing that is available is "Uninstall this Config Mgr site".


06.14.2017 AT 12:54 PM
Mark (or anyone if Mark is no longer following this thread) can you please recommend documentation to perform the upgrade from 2012 R2 to 1702? I need to do the same procedure. I've found this, but I like to have some guidance from a third-party, too. Will the steps here also work for upgrading to 1702?


05.31.2017 AT 09:45 AM
According to support from Microsoft, they stated I do NOT have to upgrade to 1511 from SCCM 2012 R2 before going to 1702. Your guide contradicts that. Which source should I follow?


05.31.2017 AT 10:15 AM
More info about 1702 being a baseline upgrade found here:


05.31.2017 AT 09:47 AM
Specifically, I am running SCCM 2012 R2 SP1 (5.00.8239.1000).


05.22.2017 AT 06:28 AM
we have a lab for test environment and there is no internet connection, in that case how to update from sccm 1606 to sccm 1702


05.18.2017 AT 08:51 AM
Hi, I am trying to build a new server from scratch. Can I install 1702 as fresh install? Or I need to install 1606 and then upgrade to 1702?


05.18.2017 AT 04:47 PM
I did just that as the bits for 1702 have not shown up on our VL site yet. If you have the install bits for 1702 just go ahead and install it that way to save yourself some time.

david hood

05.08.2017 AT 06:15 PM
1702 is a baseline version, so you can create a new deployment/site with this. No need to setup 1602 first surely? "The first release of System Center Configuration Manager current branch was version 1511, which was a baseline version. More recent baseline versions include version 1606, and 1702:+ Use the latest baseline version when you install a new site in a new hierarchy." I think the above is a little out of date...


05.16.2017 AT 01:25 AM


05.08.2017 AT 10:18 AM
Just followed this guide as first Current Branch upgrade. Worked a treat. Great work. 🙂 Followed this by latest ADK / MDT as main interest of upgrading was Windows 10 1703. Wish List for Microsoft - Provide some form of BootImage creator / migration for ADK upgrades. We have so many different HW types, that recreating doesnt become practical and we end up using DISM.

Theo MIlligan

05.04.2017 AT 11:38 PM
Hey Guys.. Thanks for the infor.. nice guide. Just a quick question, I am looking at doing a new build from 2007 to SCCM 170x. I understand the instalation process but before I begin I need to know a few things. I is there a migration tool to assist me in moving the the packages, collections and advertisments, and the second question is does SCCM 170x suppot Windows 7 clients? Thanks


05.18.2017 AT 04:51 PM
I am currently running 2012 R2 and have stood up its replacement with Server 2016, SQL 2016 and 1702. I will say that the migration tools leave a lot to be desired as you still have to rely on 3rd party tools for certain things unless you want to do some manual work. I had issues with migrating packages and some Task Sequences. The biggest pain was changing all the package source locations for everything that was imported from my 2012 SCCM.

Jonathan Lefebvre

05.05.2017 AT 07:23 AM
Hi Theo, I sugguest you take a look at our post on Side-By-Side Migration Step are pretty much the same for latest Current branch. Jonathan

Jeff Ng

04.28.2017 AT 12:27 PM
Hi, not sure it is the update or what, but this is new to me, the recent deployed and upgraded secondary site giving me problem. When deploy a required OSD task sequence (with or without re-run) using PXE Boot, client able to boot into WinPE every time. (I got the network adapter at first boot priority for zero touch OSD) But, it ended with an endless boot loop like, Boot to WinPE -> Download WIM -> Apply WIM -> Configure the rest -> Reboot -> Boot to WinPE -> Repeat... Why? Isnt the PXE Service Point should be *remember* that the client has booted to required PXE? I'm quite sure that i got the same PXE settings for both primary and secondary site, but my primary site doesnt have this issue at all. Can anyone point a light please? 🙁

Sal Bonaccorso

04.21.2017 AT 10:07 AM
2 of my Secondary Sites are stuck in "Upgrade" state for the past 8 days. I have attempted to reboot them, reboot my primary server and that does nothing to fix it. Since they are stuck in "Upgrade" I cannot click on "Recover Secondary site". I'd prefer not to delete the site and have to start all over again. What can be done to manually kick off the upgrade or fix this situation.

Jeff Ng

04.24.2017 AT 09:58 AM
Hi Sal, you're not alone. I got 1 of my secondary site stuck in Upgrade state too. The installation status shows Prerequisite Check Complete and it never continue. It's been 2 days so far without rebooting or restarting services. Please keep me updated if you found any solution. Thanks

Jeff Ng

04.25.2017 AT 09:58 AM
Update: I got mine upgraded without doing anything. It started after distributing content and all went OK.


06.12.2017 AT 08:56 AM
My secondary site is stuck in upgrade as well, what exactly did you do to get past this? Glad to see am not alone on this! Thanks🙂 Abhas


04.25.2017 AT 01:26 PM
Thanks for the update. My Distribution points are on VSAT.. so they take daysssssss to push content then..

Jeff Ng

04.25.2017 AT 05:25 PM
You're most welcome 😉

Michael Kassenoff

04.19.2017 AT 10:07 AM
The update didnt finish. it got stuck on the post installation section...any advice to get it to finish? additionally the update is no longer showing up under updates and servicing.


04.17.2017 AT 12:20 AM
So I am using SQL 2008 R2 SP3 in my SCCM 1610 + 2 hotfixes in my lab. The Prepreq Check says it fails. After checking the prereq log it indicates the OS version will be outdated soon and the SQL version needs to be upgraded before setup will run for 1702. So we should upgrade the SQL portion to get 1702 installed and that is all? Can I upgrade to server 2016 eval? Is there a stepbystep for upgrading the SQL piece?